New look packaging celebrating over 60 years of protection.

Help & FAQs

We’ve pulled together a list of answers to our frequently asked questions, if you can’t find what you need below, we’d love to hear from you at


How long does delivery take?

We deliver all our orders via DHL. The delivery estimate is 1-2 business days from orders leaving our warehouse. Please allow 2-3 working days for our team to process your order prior to delivery.

How much do you charge for delivery?

We offer a free 3-4 delivery service on all orders of £25.00 and over, shipped to Mainland UK only. Orders with a value below £25.00 will be charged a flat rate of £5.55.

Do you offer international delivery?

No, unfortunately at this time we only offer delivery to Mainland UK locations.


Where should I apply my product?

We recommend that you apply Fabsil in a well-ventilated area, ideally outdoors. Ideally cover the surrounding area, avoiding reproofing your tent directly on grass or tarmac.

How do I use your products?

You can find out how to apply our products within the “HOW TO” section of each product. We have also pulled together a selection of how-to films which you can find in the Care Tips section in our menu.

What is the difference between Fabsil Gold and Universal Protector UV?

Fabsil Gold is 5 times more durable, however doesn’t contain the UV protection offered in Universal Protector UV.

How much solution do I need for my tent?

Where relevant, we’ve added coverage information to our product pages.

I want to clean a large tent, which cleaner should I use?

We recommend using our Tent + Gear Cleaner as this is dilutable and suitable for larger items.

I’m looking for UV protection, which product do I need?

Our Universal Protector UV offers UV protection as well as durable water-repellency. This comes in three sizes; 1L, 2.5L, 5L.

What is the date printed on the top of your tins?

Fabsil only has the date of manufacture printed on its tins. None of our products need an expiry or BBE because they have all passed a standardised storage test. As long as the product is kept sealed in its original container its efficacy will not be impaired.

How do I clean my brush after applying your paint on proofers?

For best results, after applying Universal Protector UV or Fabsil Gold Universal Protector
we recommend you soak your brush in a mineral spirit solution (such as white spirit).

Still looking for answers?

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